Payment, Delivery & Returns

Payment

All orders are processed through a secure shopping cart that employs EV (Extended Verification) technology. Payment is processed securely through either Sage Pay or Paypal. The Reading Glasses Company does not have access to your credit or debit card details. Payment is in Pounds Sterling.

Postage, Packing and Delivery

FREE UK POSTAGE: We now offer free postage and packing within the UK. We aim to despatch all in-stock items within 1 working day of receiving payment for your order. Items are sent by Royal Mail 2nd Class post and should usually be received within two to three working days.

INTERNATIONAL: Postage and Packing is £10.00 per order (inc.V.A.T). We aim to despatch all in-stock items within 1 working day of receiving payment for your order. Items are sent by airmail. The Reading Glasses Company is not responsible for any customs tax or import duty that may be added when items arrive in your country.

Note: Occasionally delays may occur during delivery that are out of our control (e.g. customs delays).

Returns & Refunds

We make every effort to ensure our customers are entirely happy with their purchase. However if you wish, you may return items within 7 days of the transaction for a full refund. In the unlikely event that one of our products proves to be faulty, you have 14 days from the date of delivery to return products for a refund. Items are returned at a customers own risk and we recommend proof of posting is obtained. Please contact us before returning any goods.

Further Information

• Please see our Terms & Conditions.